Tuesday, April 29, 2008 by Dr. Manny
Medifast Products Return Policy
30-Day Money Back Guarantee on Medifast
Receive a refund of the purchase price on any unopened, unused Medifast boxes returned and postmarked within 30 days of purchase. Refund applies to returned consumable products and blenders only; shipping charges, if applicable, are non-refundable. "Free" products received as part of a promotional offer do not qualify for a credit if returned. Partial Medifast boxes, individual Medifast packets and opened, unsealed Super Omega-3 bottles do not qualify for a credit if returned. We will not re-ship returns sent after the 30-day purchase period. We are not responsible for lost or stolen packages. Only the account used for the original purchase may be credited. Client is responsible to pay shipping cost to return product. Policy is subject to change.
All returns require a Return Authorization Number, which can be obtained from a member of our Customer Service Team. Please call the number located at the bottom of your Packing Slip.
This document supersedes any other client relation policies that exist throughout our materials.
This policy can be found and downloaded on Documents on Demand (Business Support, Updated Policies).
